1. Where things are
Not decisions — geography. Where are the accounts, the deeds, the policies, the passwords? A parent who won't discuss "what ifs" will often happily make a list. Opener: "If you were in hospital for a month, what would I need to keep the house running?"
2. What matters to you
The Act is built on will and preferences — but a representative can only honour preferences they know. Home versus nursing home, who should be involved, what good care looks like. Opener: a story about someone else's situation, and "what would you want, if that were you?"
3. Who decides, if you can't
The named-person conversation: who would you trust with money decisions, with healthcare ones — and have you told them? This is the conversation that leads naturally to the formal arrangements, from advance healthcare directives to enduring powers of attorney, while every option is still open.
4. What the doctor should know
Treatment wishes belong in the open — and, where they're firm, in an advance healthcare directive. Opener: after any hospital visit, theirs or anyone's — "did that change what you'd want for yourself?"
5. What happens to the will
A will made while capacity is beyond question is a kindness to everyone who comes after — and capacity and wills interact in ways worth understanding before, not after. Opener: honesty. "I'd rather we sorted this while it's easy."
Had the conversations and want to turn them into arrangements? That's the easy part — call 01 5827148.